System support
Resolve an anomaly.
Find guidance for progress entry, planning, seasonal updates, backups and beta diagnostics.
Common questions
Before contacting support.
Does Completionist Companion import my game account automatically?
No. Progress is entered manually. The app does not connect to a publisher account or automatically read live statistics.
How does the Curator choose a directive?
The deterministic planner considers unresolved progress, available time, permitted modes and your selected focus. Identical inputs produce the same directive.
Can I change an active directive?
Yes. Replacing or purging an active directive requires confirmation so that an experiment is not removed accidentally.
How do I move progress to another device?
Open the Control Node, choose Data Transfer and export a JSON backup. Import that file on the other device and choose Merge or Replace.
What happens when a seasonal pack changes?
Existing recognised progress remains stored. Imports are validated against the installed pack, and retired references in experiment logs are shown with friendly retired-record wording.
Does the app require an account?
No. Progress, preferences, active directives and experiment logs are stored locally on the device.
Contact
Report a problem.
Email support@thomaspercival.dev for help with Completionist Companion.
Include:
- Your iPhone model
- Your iOS version
- The app version and build
- The installed game-pack version
- The affected game and screen
- A description of the expected and actual result
The Control Node can generate a beta diagnostics summary. Do not include passwords, account credentials or other sensitive personal information.